Friday, November 28, 2014
Contact Us - Site Map


HOME > Resources > Player Protection
Text Size: A A Print This Page

Player Protection

Remember to Play all Lottery Games Responsibly



Drawing Results - Use the following sources to determine winning tickets: watch the televised drawing (if available); check a lottery home page; ask retailers to print winning numbers from the terminal; call a lottery’s winning numbers line; listen to results on local radio stations (if available); check results in local newspapers (if available).

Security -  Sign your ticket. Players should check tickets prior to leaving the Lottery retailer. Make sure your ticket represents the game and numbers you want and the drawings you want to enter. Players are responsible for determining whether a ticket is a winner. See the back of the the ticket for important information about rules and your rights and responsibilities as a player.


The Winning Experience - When checking or redeeming your tickets, lotteries use various ways to identify if your ticket is a winner:

  • Ask the retailer to scan your ticket through the terminal while you can observe the terminal. You may hear the winning jingle, which plays at a loud, fixed volume, or you will see the prize amount, the word “Winner”, and a universal win symbol ($) on the Customer Display Monitor.
  • Ask your retailer to return your winning ticket along with the validation slip printed by the terminal.
  • Some lotteries also use ticket checking terminal where you can scan the ticket barcode to determine if it is a winner.

Scams - If you receive suspicious materials, telephone calls or e-mails or if you  are ever in doubt about information that supposedly came from a legitimate lottery, call the Lottery jurisdiction and ask for the Security Department.  See important information and videos on scams at the Consumer Federation of America's website at:

www.consumerfed.org/index.php/consumer-privacy/fraud.  There is no legitimate reason why anyone would give you a check or money order and ask you to wire money anywhere in return. Find out more at: fakechecks.org/ ; and www.antifraudcentre-centreantifraude.ca/